Your privacy matters to us.

1. Who We Are

Juany Auto Repair is an auto repair business located in Miami, Florida. We provide vehicle repair, diagnostics, maintenance, and related automotive services. This policy applies to information collected through our website, forms, phone calls, text messages, and any other direct communications with our business.

Business address: 12115 SW 114th Pl, Miami, FL 33176

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us or request service, including:

• Name
• Phone number
• Email address
• Vehicle details you provide, such as make, model, year, mileage, or repair concerns
• Appointment or service request details
• Any message, photo, or document you send us

Information collected automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, server logs, or similar technologies. This may include:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Website actions such as button clicks or form submissions
• Referring website or traffic source

3. How We Use Your Information

We use collected information to operate our business and serve our customers, including to:

• Respond to inquiries and service requests
• Schedule appointments and provide estimates
• Communicate about repairs, service updates, or follow-up questions
• Improve website performance, user experience, and customer service
• Maintain records related to services requested or performed
• Send important service-related messages
• Protect against fraud, misuse, or unauthorized activity
• Comply with applicable legal obligations

4. Text Messages, Calls, and Form Submissions

If you submit a form on our website, call us, or send us a text message, we may use the information you provide to contact you about your inquiry, appointment, estimate, or service needs.

By providing your phone number, you authorize Juany Auto Repair to contact you regarding your request, including by phone call or text message when appropriate. Message and data rates may apply depending on your mobile carrier.

We do not sell your phone number or personal information to third parties for their own marketing purposes.

5. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with the site, improve performance, and measure the effectiveness of our marketing. These tools may collect limited technical and behavioral information about your visit.

You can usually manage cookie settings through your browser. Disabling cookies may affect certain website features.

6. How We Share Information

We do not sell personal information. We may share information only when reasonably necessary for business operations, including with:

• Website, hosting, CRM, scheduling, analytics, or communication service providers
• Technology vendors who help us operate our website and customer communications
• Legal authorities when required by law or to protect our rights, customers, or business

Any such sharing is limited to what is reasonably necessary for those purposes.

7. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, keep business records, resolve disputes, enforce our agreements, and comply with legal obligations.

8. Data Security

We take reasonable administrative, technical, and organizational steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.

9. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain information, subject to legal or operational limits
• Ask us to stop certain communications

To make a privacy-related request, contact us using the information listed below.

10. Third-Party Links

Our website may contain links to third-party platforms, maps, social media pages, or other external websites. We are not responsible for the privacy practices or content of those third-party sites.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through the website.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, or legal obligations. Any updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or would like to request access, correction, or deletion of your information, please contact us:

• Juany Auto Repair
• Phone: 305-386-7293
• Email: [email protected]
• Address: 12115 SW 114th Pl, Miami, FL 33176